RESERVATION POLICIES
Every thoughtful visit begins with a shared understanding. The guidelines below help us provide a smooth, seamless experience from reservation to arrival.
HOW DO I RESERVE A VISIT? Reservations are submitted by request and personally reviewed before being confirmed. Once approved, your deposit is collected and your visit is reserved.
When will I be charged?A 50% deposit is collected upon confirmation. The remaining balance is automatically charged to the card on file six hours before your visit.
CAN I MODIFY MY VISIT?Plans change—we understand. Reservations may be modified or rescheduled up to 24 hours before your scheduled visit. Requests received after that window may be accommodated when possible but are subject to the cancellation policy.
WHAT IF I NEED TO CANCEL?Cancellations made at least 24 hours before your visit will receive a full refund of the deposit. Cancellations made within 24 hours, as well as missed visits, will result in the forfeiture of the deposit.
hOW SHOULD I PREPARE? Please arrive with clean, freshly exfoliated skin free of lotions, oils, deodorant, fragrance, and makeup on the treatment area. We’ll take care of everything else.
DO I NEED TO PROVIDE ANYTHING?